Legal

Terms of Service

Last updated: June 13, 2025

1. Acceptance of Terms

By accessing or using Hubstaurant ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including restaurant operators and their team members.

2. Description of Service

Hubstaurant is a restaurant management platform that provides tools for menu management, order tracking, inventory, food cost analysis, employee management, vendor communications, and customer-facing restaurant websites. Features vary by subscription plan.

3. Account Registration

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized access at hello@hubstaurant.com.

4. Subscriptions and Billing

  • Subscriptions are billed monthly or annually as selected at signup
  • Payments are processed by Stripe. By subscribing, you authorize recurring charges
  • You may cancel your subscription at any time; access continues until the end of the billing period
  • We reserve the right to change pricing with 30 days notice
  • Refunds are issued at our discretion for billing errors

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Send spam, unsolicited emails, or misleading communications through connected email accounts
  • Attempt to gain unauthorized access to any part of the Service or other users' accounts
  • Reverse engineer, copy, or resell any part of the platform
  • Upload malicious code or interfere with the Service's infrastructure

6. Connected Email Accounts (Gmail / Outlook)

When you connect a Gmail or Microsoft account, you authorize Hubstaurant to send emails on your behalf using that account. You remain fully responsible for the content of emails sent through the platform. We access only the permissions you grant (send-only) and you may disconnect your account at any time from your Settings page.

7. Your Content

You retain ownership of all content you upload (menus, images, descriptions). By uploading content, you grant us a license to store and display it as necessary to provide the Service. You are responsible for ensuring you have the rights to any content you upload.

8. Intellectual Property

The Hubstaurant platform, including its design, code, and branding, is owned by Hubstaurant and protected by intellectual property laws. You may not copy, modify, or distribute any part of the platform without our written permission.

9. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or meet your specific requirements.

10. Limitation of Liability

To the maximum extent permitted by law, Hubstaurant shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including lost profits or data loss. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your account if you violate these Terms. You may cancel your account at any time. Upon termination, your access to the Service ends and we may delete your data after a grace period.

12. Changes to Terms

We may update these Terms from time to time. We will notify you by email or in-app notice before significant changes take effect. Continued use of the Service after changes constitutes acceptance.

13. Contact

Questions about these Terms? Contact us at hello@hubstaurant.com.